FAQs and Policies

  •  Tickets must be purchased in advance. We have limited space on tours, and they fill quickly.

  • The tour lasts about an hour and covers 1/2 mile. It is all wheelchair accessible.  

  

  • Tours are held rain or shine. We do not refund due to weather unless we cancel the tour. You may only attend tours for the date and time you have purchased tickets for. If you need to make a change to your reservation please contact us with your request. Refunds are not guaranteed.

  • We meet at 521 Colwyn Avenue, Cumberland Gap TN. In front of the Cumberland Gap Artists Co-op.

  • Private tours are available​ for larger groups.  Other dates and times may also be available. Contact us for more details. 

  • Children must be accompanied by adults at all times. While the tour is appropriate for all ages, there are spooky aspects of the stories that may not be appropriate for younger or more sensitive guests. 

 

  • For the safety of our guests and tour guides, we do not allow pets on our tours. 

  • We do not allow any video or audio recording on the tour but do encourage still photos.